Shipping policy

Thank you for shopping with us. This Shipping Policy outlines how orders are processed, shipped, and delivered.

Order Processing

All orders are processed within 4-5 business days after payment has been successfully received. Orders are not shipped or delivered on weekends or public holidays.

During periods of high demand, order processing may take slightly longer. If there is a significant delay in the shipment of your order, we will contact you via email.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times may vary depending on the shipping method selected and the destination. Typical delivery times are:

• Standard UK Shipping: 2–5 business days

Delivery times are estimates and may occasionally be affected by external factors such as courier delays, weather conditions, or high seasonal demand.

Shipment Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information will usually become active within 24 hours.

Shipping Locations

We currently ship to addresses within the United Kingdom. If you require international shipping, please contact us prior to placing your order to discuss available options.

Incorrect or Incomplete Addresses

Please ensure that your shipping address is correct at the time of checkout. We are not responsible for delays or lost shipments caused by incorrect or incomplete addresses provided by the customer.

Lost or Damaged Shipments

If your order arrives damaged or you believe it has been lost in transit, please contact us within 48 hours of delivery so we can assist you in resolving the issue.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team.